Privacy policy
PRIVACY POLICY
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from mattfawkes.com (the "Site").
Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information".
We collect Device Information using the following technologies:
- "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit .
- "Log files" track actions occurring on the Site, and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
- "Web beacons", "tags", and "pixels" are electronic files used to record information about how you browse the Site.
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including card details), email address, and phone number. We refer to this information as "Order Information".
When we talk about "Personal Information" in this Privacy Policy, we are talking both about Device Information and Order Information.
How do we use your personal information?
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- Where you have asked us to, send you information about our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and to operate and improve our Site.
Sharing your Personal Information
We share your Personal Information with third parties who help us provide our services. For example, we use Shopify to power our online store — you can read more about how Shopify uses your Personal Information here: .
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a lawful request for information we receive, or to otherwise protect our rights.
Data transfers
Some of our service providers (including Shopify) are based outside the UK, so your information may be transferred, stored, and processed outside the UK. Where that happens, we take steps to ensure appropriate safeguards are in place.
Your rights
Under UK data protection law (the UK GDPR and Data Protection Act 2018), you have the right to access the personal information we hold about you, and to ask that it be corrected, updated, or deleted. You also have the right to restrict or object to certain processing, and to data portability. To exercise any of these rights, please contact us using the details below.
We process your information to fulfil any contract we have with you (for example, when you place an order) and to pursue the legitimate business interests set out above.
If you have a concern about how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator, at ico.org.uk.
Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information, or for as long as we are required to keep it by law.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Minors
The Site is not intended for individuals under the age of 18.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at matt@mattfawkes.com or by post at:
Matt Fawkes, Orchard House Farm, Stanley Downton, Stonehouse, Glos, GL10 3QX, United Kingdom.